{"id":772,"date":"2024-09-23T09:06:58","date_gmt":"2024-09-23T07:06:58","guid":{"rendered":"https:\/\/www.transaltitude.fr\/?post_type=ufaq&p=772"},"modified":"2024-09-23T15:32:43","modified_gmt":"2024-09-23T13:32:43","slug":"boarding-the-bus","status":"publish","type":"ufaq","link":"https:\/\/www.transaltitude.fr\/en\/ufaq\/boarding-the-bus\/","title":{"rendered":"Boarding the bus"},"content":{"rendered":"
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Good to know<\/h2>\n\n\t\t
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\n\t\t\t\tBoarding the bus\t\t<\/div>\n\n\t\t
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I have lost or forgotten to print my ticket. Can I board upon presentation of an identity document?<\/mark><\/strong><\/p>\n\n\n\n

No. A paper or electronic ticket (via smartphone or tablet) is required to travel on Transaltitude.<\/p>\n\n\n\n

You can find your ticket directly from your customer account accessible from the website www.transaltitude.fr or on the Transaltitude mobile application.<\/p>\n\n\n\n

Once connected, simply download your ticket and present it in electronic form.<\/p>\n\n\n\n

I am in a wheelchair, can I board Transaltitude?<\/mark><\/strong><\/p>\n\n\n\n

Yes, but it is necessary to notify our services on 04 8000 7000 at least 48 hours before departure, so that we can make arrangements to accommodate you in the best possible way.<\/p>\n\n\n\n

You can also reserve a UFR seat when you make your reservation. Simply add this option to your order when you are on the “Travel option” page.<\/p>\n\n\n\n

This option is only available 48 hours before the coach departs. If you do not respect this deadline, we may not be able to make arrangements to accommodate you in the best possible way.<\/p>\n\n\n\n

Is my seat on the coach really reserved?<\/mark><\/strong><\/p>\n\n\n\n

Yes. Thanks to your reservation, we guarantee you a seat on the coach departing on the day and at the time chosen. Please arrive at least 15 minutes before the coach departs and 20 minutes before for travelers who have booked the Skiligne offer.<\/p>\n\n\n\n

Can I have my minor children travel alone on Transaltitude?<\/mark><\/strong><\/p>\n\n\n\n

Minor children traveling alone on Transaltitude lines cannot be placed under the responsibility of the driver or the carrier. It is up to the parents alone to assess the merits of this decision.<\/p>\n\n\n\n

Is there a time scheduled for boarding?<\/mark><\/strong><\/p>\n\n\n\n

For Transaltitude lines, we recommend that you arrive at least 15 minutes before departure, in order to check in your luggage and board. For Skiligne lines, it is imperative to arrive at Grenoble Bus Station 20 minutes before departure. This deadline allows you to collect your ski pass at the dedicated \u201cSkiligne\u201d mobile counter.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Good to know Boarding the bus A I have lost or forgotten to print my ticket. Can I board upon presentation of an identity document? No. A paper or electronic ticket (via smartphone or tablet) is required to travel on Transaltitude. You can find your ticket directly from your customer account accessible from the website […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[],"ufaq-tag":[],"class_list":["post-772","ufaq","type-ufaq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/ufaq\/772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/comments?post=772"}],"wp:attachment":[{"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/media?parent=772"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/ufaq-category?post=772"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.transaltitude.fr\/en\/wp-json\/wp\/v2\/ufaq-tag?post=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}